Customer Support Assistant (3337)

10 Nov, 2021

Role ID

3337

Role Description

Utilise your excellent customer support skills in this community service organisation. You'll answer & direct calls as appropriate, attend to day-to-day office duties as required, provide administrative support across the organisation, be the first point of contact for visitors, and provide information & support to facility hirers. You'll have excellent written & verbal communications skills, work well independently and as part of a team. National Criminal Check & COVID vaccination required.

Benefits

As a volunteer with this organisation you'll receive: • References to use in job-seeking • The opportunity to develop and/or maintain work skills • Experience in tasks required for employment within an office administration or reception setting • Reimbursement for mileage if asked to carry out tasks using own vehicle • The opportunity to integrate your personal goals into your training/role (where possible) • The opportunity to meet people from within the local community and businesses

Training

You’ll receive an initial induction and orientation followed by ongoing informal training as required. Volunteers are invited to attend monthly Team Meetings. Formal training and in-service courses will be available as appropriate. Initial induction and orientation to organisation and role, as well as in-service and training days as relevant and appropriate to the role. You'll receive ongoing support and supervision.

Role Availability

Monday

9am - 4pm

Tuesday

9am - 4pm

Wednesday

9am - 4pm

Thursday

9am - 4pm

Friday

9am - 4pm

Saturday-Sunday

Additional Information

Actual days and hours to be discussed. Minimum required commitment would be 4 hours a week.