Volunteer Roles

We are seeking a caring and organised person to mentor and assist clients with housing needs. In this role, you will support clients to search for available properties. This includes liaising with real estate agents, landlords and other housing services to gather information and organise inspections. You will assist clients in preparing and submitting rental property applications, support clients in . . .

Your excellent customer service skills are sought to assist with shop presentation, upkeep and merchandising in this second-hand clothing, bric-a-brac, and other goods shop. Your maturity and attention to detail would be highly regarded in this role. This is an active role so your fitness and general good health are required. A current Working with Children Check is needed. . . .

Work with a supportive team and develop your skills. Duties include reception, answering phones, enquiries, customer service and general administration. Working knowledge of Microsoft Office, internet, Facebook and Messenger preferred, with training provided. A professional phone manner, patience, empathy and a calm approach are essential, as you may assist people who are upset or experiencing anxiety. Discretion and confidentiality are . . .

Do you have an hour to spare in your week (or fortnight) to share in our passion for improving the quality of life of the elderly? You’d be providing companionship and social interaction for an older person living in their own home within Newcastle and Lake Macquarie districts. Your empathy for the elderly, reliability, caring nature and listening skills are . . .

As a volunteer Team Assistant, you play a hands-on role in transforming an empty house into a welcoming home for a family in need. Join our team to assemble furniture, make beds, arrange kitchen and bathroom essentials, and add those special touches that make a family feel cared for. You may also help receive furniture deliveries and keep in touch . . .

Our team of caring volunteers creates a fresh start for survivors of domestic violence by fully furnishing a safe, welcoming home. As a Team Leader, you’ll take charge of one Sanctuary project from start to finish—holding the keys for 7 days. Your role includes coordinating with support workers, managing key handover and return, completing forms and measurements, and organising the . . .

Use your driving skills to make a real difference! As a Volunteer Driver, you’ll collect donated furniture—like lounges, tables, fridges, and drawers—from the Newcastle-Lake Macquarie regions. Help transform empty houses into safe, welcoming homes for families escaping domestic violence. Enjoy working in pairs and driving a small van. Every trip you make helps give families a fresh start and brings . . .

Do you enjoy talking to people? Are you a good listener? We are looking for an enthusiastic person to join our team of interviewers. You’ll use your creative thinking to match volunteers with the ideal role for their skills and interests. As an interviewer, you’ll conduct initial interviews (in person or by phone), enter enrolment data in our system, liaise . . .

This Community Visitors Scheme matches volunteers to people who are living in their own homes or who are living in Aged Care Homes who would enjoy, and benefit from, friendship and companionship. Your friendly nature, good people skills and empathy for the frail and aged will be highly regarded in this role. Being from a non-English speaking background is desirable . . .

Do you have good team work skills and like helping others? Clothing Pool Volunteers will assist with the operation of the Clothing Pool at our Centre. This role involves unpacking and sorting donated clothing according to a set of guidelines, including sorting according to size and season. Packaging clothing and delivering items and packs to the Centre via a trolley . . .